Returns & Exchanges
At PerfumeM, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you can return unopened and unused fragrances within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Carefully pack the perfume in its original, unopened cellophane packaging and place it inside a sturdy shipping box with the provided return label.
Ship the Item
Drop off your package at any authorized carrier location; please ensure you keep your tracking receipt for verification purposes.
Receive Your Refund
Once our quality control team inspects the returned fragrance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing