Frequently Asked Questions
Everything you need to know about your luxury fragrance experience.
Are the fragrances sold on PerfumeM authentic?
Yes, all products sold on PerfumeM are 100% original and authentic. We source our perfumes directly from authorized distributors or the fragrance houses themselves.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for opened perfumes?
Due to hygiene and safety standards, we can only accept returns on unopened and sealed products within 30 days of purchase. We recommend trying a sample size before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Please note that shipping rates and delivery times vary based on the destination and local customs regulations.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.